Housing Urban Management

Completed by *

Alexis
Chris
Kiril
DCYPS
Mike K
Mubashir
Nadia
Raphael
Chatbot (AI)
Test
Webform
Other
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What core property or administrative service is being requested? *

Rental inquiry added
Underwriting assessment
Tenant multi-placement event
Tenant referral
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Where did this renter learn about the rental opportunity? *

AffordableHousing.com
Apartments.com
Company Website
Dwellsy
RentalSource
Zillow
Zumper
Something else
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Specify the other rental inquiry source. *

Are you a market renter? *

This means you pay the full rent yourself, without Section 8 or other housing assistance.

Yes
No
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Should we contact the renter directly or should everything go through you? *

Contact renter directly
Run everything through me
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Already in GHL? *

Check GHL for an existing contact using this phone number

Yes
No
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First name

Last name

First name *

Last name *

Phone *

Who are you? *

Property Manager
Property Owner
Family Support Partner i.e. Case Manager, Housing Navigator
Future Renter
Other
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How can we help? *

inquiry on a vacant rental
something else
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How can we help? *

leasing to voucher tenants
HUD paperwork, inspections and payment coordination
all of the above
something else
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How can we help? *

leasing to voucher tenants
HUD paperwork, inspections and payment coordination
property management strategy and solutions
all of the above
something else
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How can we help?

refer a family for housing placement
schedule a client placement strategy call
something else
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Message *

Tenant name *

Are you looking for a house only, or would you consider an apartment as well? *

Apt OR house
House only
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How will the rent be paid? *

🧾 I pay rent myself (out of pocket)
🏛️ A housing program helps pay my rent
🤔 I’m not sure
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How many bedrooms are you looking for? *

1
2
3
4
5
6
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Which housing program will be assisting with the rent? *

Unknown
Rapid Rehousing
RISE
RISE Plus
FLEX
Voucher
Permanent Supportive Housing (PSH)
Targeted Affordable Housing (TAH)
CareerMap
Inclusionary Zoning (IZ)
Other
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What is the name of the program that will provide the rent subsidy? *

How many bedrooms are listed on the top right side of your voucher? *

1
2
3
4
5
6
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Rental address *

Which unit is the family interested in viewing and/or applying for?

1025 17th St NE (2BED)
113 Wilmington Pl SE #103 (2BED)
1215 Alabama Ave SE #101 (2BED)
1215 Alabama Ave SE #301 (2BED)
1215 Alabama Ave SE #304 (2BED)
1301 H St NE Ph 7 (3BED)
1322 Palmyra Ln (4BED)
1429 22nd St SE #1 (1BED)
1429 22nd St SE #2 (1BED)
1429 22nd St SE #3 (1BED)
1429 22nd St SE #6 (1BED)
1429 22nd St SE #9 (1BED)
1617 F St NE #1 (2BED)
1621 F St NE #3 (2BED)
1712 R St SE #1 (3BED)
1712 R St SE #3
173 36th St #3 (2BED)
1837 Marion Barry Ave SE #202 (2BED)
1837 Marion Barry Ave SE #303 (3BED)
1916 West Virginia Ave NE #1
2008 Rosedale St NE #1
2008 Rosedale St NE #4 (2BED)
201 Jefferson St NW (4BED)
2017 Lawrence St NE (3BED)
2046 Fort Davis St SE #201 (1BED)
217 19th St NE #2 (2BED)
2505 12th Pl SE #202 (4BED)
2810 5th St SE #205 (3BED)
2833 28th St SE #4 (3BED)
3109 Naylor Rd SE #302 (3BED)
350 U St NE #102 (3BED)
350 U St NE #105 (2BED)
3601 14th St NW #1 (2BED)
3601 14th St NW #2 (2BED)
3601 14th St NW #6 (2BED)
3601 14th St NW #9 (2BED)
3601 Wisconsin Ave NW #A
3878 9th St SE #102 (3BED)
4921 1st St, NW #1 (2BED)
4921 1st St, NW #3 (2BED)
4930 A St SE #103 (3BED)
4930 A St SE #202 (2BED)
4930 A St SE #203 (3BED)
4930 A St SE #302 (2BED)
4930 A St SE #303 (3BED)
5013 1st St NW #1 (3BED)
5013 1st St NW #4 (3BED)
5035 D St SE #103 (3BED)
5035 D St SE #303 (3BED)
5047 D St SE #204 (3BED)
5049 D St SE #202 (3BED)
5049 D St SE #203 (3BED)
5049 D St SE #302 (3BED)
5100 F St SE #11 (1BED)
5325 Bass Pl SE #2 (2BED)
5325 Bass Pl SE #3 (2BED)
5325 Bass Pl SE #5 (3BED)
5325 Bass Pl SE #7 (2BED)
5325 Bass Pl SE #9 (3BED)
5325 Bass Pl SE #16 (3BED)
5501 Foote St NE #3 (2BED)
5501 Foote St NE #6 (2BED)
6006 Clay St NE #201 (2BED)
61 Rhode Island Ave NE #3 (2BED)
714 Park Rd NW #302 (3BED)
733 Gresham Pl NW (5BED)
966 Mt Olivet Rd NE (1BED)
Other
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Selecting a unit does not guarantee availability or compatibility. Our team will review and confirm whether a viewing can be scheduled.

Which screening form should be sent to the applicant? *

⚡ Quick Screen (Other Properties)
✅ Preapproval (A-Level Properties)
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What is your source(s) of income? *

Select more than one if applicable.

N/A - $0 income
Employment
Social security
VA
TANF
Child support
Other
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What is your gross monthly income? *

How much of your rent are you responsible for paying out of pocket each month (not the full rent)? *

$0.00
$1 - $200
$201 - $400
$401 - $600
$601 - $1,000
$1,001 - $1,500
More than $1,500
Unknown
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For most subsidy programs, the tenant portion is usually around 30% of your gross monthly income, not the total contract rent.

What is your maximum monthly rent budget? *

Have you had an eviction filed against you in the past 7 years? *

Yes
No
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How many years of rental history do you have? *

If you’ve never been the primary leaseholder, select 'never rented before.'

never rented before
less than 1 year
2-3 years
4-5 years
6-9 years
10 or more years
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Do you have a rental reference you can share at a later time? *

Are you able to get a letter or recommendation from your current or most recent housing provider?

Yes
Maybe
No
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# Adults *

1
2
3
4
5 or more
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How many adults will be living in the household?

# Children *

0
1
2
3
4
5 or more
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How many children or dependents will be living in the household?

Do you have any pets? *

Yes
No
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Please describe your pet(s). *

Service and support animals are welcome. Pet policies vary by property.

What best describes your current housing situation?

Homeless
Relocating
Emergency Relocation w. documentation from agency i.e DCHA, DHS, etc.
New Applicant - family utilizing voucher for 1st time, no restrictions on move-in date
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How many steps are you comfortable climbing? *

None, elevator
1-3 steps
4-10 steps
11+ steps
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Which laundry options would work for you? *

Laundry availability varies by property

w/d in unit
onsite laundry
nearby laundry
ANY of the above
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Is onsite laundry a possibility? *

yes, I would consider onsite laundry
no, w/d in my unit is a MUST HAVE
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Is concierge laundry service an option if you're unable to get a washer and dryer in the unit? *

Laundry pickup, wash, fold, and return for added convenience.

Yes
Maybe
No
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Are you working with a Case Manager? *

Yes
No
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🏢

Employment Information

Employed by *

Job title *

Years on job *

0
1
2
3
4
5+
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Months on job *

0
1
2
3
4
5
6
7
8
9
10
11
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🧑‍💼

Case Manager Information

First name

Last name

Phone

If needed, do you have anyone that would be willing to co-sign for you? *

Yes
No
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Does the applicant preliminarily meet—or reasonably approach—the income guideline?

✅ Yes — Meets guideline
⚠️ Borderline — Proceed with caution
❌ No — Does not qualify
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Based on the applicant’s income, bedroom requirement, and current market pricing, is there a realistic lower-priced unit we can redirect to, or should this inquiry be closed out? *

Is market renter priced out of local market?

✅ Redirect — viable lower-priced units may exist
❌ Close out — no realistic full-unit options
⚠️ Manager review required
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For this unit, the rent-to-income ratio doesn’t line up right now. Would you be open to considering lower-priced options once we finish reviewing your information? *

Yes
No
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How familiar are you with area?

EXTREMELY (they know specifics about corner stores, schools, friends/family live in that area now)
Very
Somewhat
Not
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How soon are you looking to move? *

URGENT, I need to move by yesterday
HIGH priority, 30 days or less
MEDIUM priority, 31-90 days
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How many units have you seen so far? *

0
1
2-3
4-7
7+
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Why didn't you apply for any of those units? *

What best describes your current living situation? This helps us avoid showing you housing that may feel like a step backward. *

Apartment
Condo
House
Room / shared housing
Hotel / temporary lodging
Staying with friends, family
Transitional housing
Prefer not to say
Shelter
Other
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Does anyone in the household require a larger bedroom due to age, size, or existing furniture? *

This helps us follow program guidelines and avoid showing homes that won’t work comfortably for your household.

Age of children *

Age of adult(s) *

Why are you moving? *

Multiple selections allowed.

Job relocation, new job or job loss
Marriage or moving in with partner
Need more space (growing family)
Need less space (downsizing)
Poor maintenance or unresolved repairs
Desire for upgraded amenities (laundry, parking, elevator, AC, etc.)
Pest infestation concerns (roaches, mice, etc.)
Safety or neighborhood concerns
Desire to be closer to family or support network
Lease expiration / non-renewal
Owner selling the property
Change in housing arrangement with the owner
Property ownership or management change
Lifestyle change (quiet vs. active area)
Health or mobility needs (stairs, accessibility)
Housing assistance is ending or changing
Unit failed inspection or could not be brought into compliance
My housing assistance is ending or expiring
Program transition (RRH → PSH voucher → market)
Something else
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Is there anything your current housing provider could do that would make you want to stay? *

Yes
Maybe
No
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What would need to change for you to stay where you are? *

We’ll be contacting your current or most recent housing provider. Before we do, how would you describe that experience from your perspective? *

If you’re comfortable, can you share a bit about your background—such as your work history, education, family, or anything you’re proud of—that represents who you are today? *

Providing this information is voluntary and will only be used to support housing advocacy conversations.

Would you be open to enrolling in a program that takes the rent directly from your paycheck if that was a condition of getting approved? *

Yes
No
Maybe
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A few of our housing providers require a house visit as part of the application approval process. Are you comfortable with that? *

clearly comfortable and receptive
receptive without strong reaction
receptive but apprehensive
agreement felt forced or reluctant
not open to house visit
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Realtor feedback regarding property condition during unit viewing *

rough neighborhood
bedrooms too small
signs of squatters living in unit or common area
exterior area unclean i.e. front, back and side yard
common hallway area unclean or has odor
signs of loitering
broken or boarded up windows or doors
water leaks, running toilet, etc
evidence of pest infestation
barking dogs
other
none of the above
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Were any potential tenant red flags observed? *

Signs of substance impairment
Disruptive or repetitive communication
Entitlement-based demands or threats
Disproportionate amenity expectations
Pattern of frequent relocations
Recurring tenancy-related complaints from prior housing providers
No notable concerns at this stage
Something else
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What is your overall impression based on the engagement? *

Very positive – strong confidence in applicant
Positive – no concerns noted
Neutral – insufficient information to assess
Cautious – minor concerns or inconsistencies
High risk – proceed with caution
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