Join Our Network

Connect with customers, receive opportunities, and grow your business.

Provider Benefits

Service Opportunities

Receive opportunities that match your service areas and capabilities.

We connect you with housing providers seeking reliable, qualified partners for repair, maintenance, turnovers, inspections, and more.

Flexible Participation

You choose the work that fits you schedule and business goals.

Accept the opportunities that make sense for you. You remain in control of your time, resources and operations.

Professional Support

Gain access to system, workflows and coordination designed to help you succeed.

We provide structured Communication, documentation and operational support so you can focus on delivering quality service.

Program Overview

The Participating Provider Network helps independent service providers grow their business by connecting them with customers seeking qualified professionals for property-related services.

Providers remain independent, set their own pricing, choose which opportunities to accept, and maintain control of their schedule and service areas. Participating Providers may also benefit from coordinated service opportunities, administrative support, and twice-monthly payment processing.

The Agreement establishes the operating standards and expectations that support successful participation in the Network.

Independent Business Relationship
You are an independent contractor and not an employ or agent of company.

Twice-Monthly Payment Processing
Approved invoices are processed twice per month, helping you to get paid more frequently.

No Membership Fees
There is no fees to join or participate in network.

Service Opportunities
Opportunities are based on needs and your selected service areas and capabilities.

Your Pricing & Schedule
You set your pricing and maintain your own schedule.

Choose Your Service Areas
You determine the areas you wish to serve.

Project-Based Participation
You decide which opportunity to accept.

Ready to join the Network?

Most applications are reviewed within 1–2 weeks; some may take up to 30 days.

Apply for Network

Your Questions, Answered

Who is my customer?

Your service relationship is with the housing providers (customers) who choose you to perform services at their properties. Housing Urban Management helps coordinate communication, scheduling, documentation, and administrative support while establishing the standards that govern participation in the Provider Network.

Is emergency service availability required?

No. Emergency service participation is optional. However, providers who offer emergency availability are often more attractive to customers seeking long-term service relationships and may receive preference when selecting a primary service provider.

What happens if I do not accurately represent my emergency availability?

The Company's coordination platform uses provider availability preferences when routing emergency service requests. When providers do not accurately represent their emergency availability, customers may experience service delays and may be forced to seek assistance outside the Network. This can increase administrative costs, reduce pricing predictability, and limit the benefits of working with a known and trusted provider. For this reason, providers are encouraged to keep their availability preferences accurate and up to date.

Are there spending limits for service calls?

Yes. Routine service calls are generally authorized up to $300, while emergency stabilization work may be authorized up to $750. If the scope of work or cost is expected to exceed the applicable limit, providers should obtain approval before proceeding.

When do I get paid?

Approved invoices are typically processed twice per month. Invoices submitted from the 1st–15th are generally paid on the 25th, and invoices submitted from the 16th–end of the month are generally paid on the 10th of the following month.

What if I arrive for a scheduled service call and no one is available to provide access? Will I be paid for my time?

In many cases, yes. If scheduled services cannot be completed due to missed appointments, unavailable access, denied entry, or other circumstances outside the provider's control, reasonable trip charges or cancellation charges may apply.

What is the key to success in the Provider Network?

The most successful providers are responsive, communicate clearly, show up when scheduled, and complete work professionally. Providers are generally expected to respond to scheduling confirmations, and other coordination-related communications within 1–4 business hours. Timely communication helps prevent delays, duplicate administrative work, and service disruptions.

What system do you use to coordinate service calls?

The Network utilizes Vendoroo, an AI-assisted coordination platform that helps manage communication, scheduling, documentation, invoice collection, and service tracking. Rather than replacing a provider's existing business systems, Vendoroo helps keep customers, occupants, and providers working from the same information throughout the service process.